What should a manager be aware of when personalizing employee interactions?

A manager should be aware and show concern and empathy when personalizing employee interactions because these qualities foster a supportive work environment. When managers demonstrate empathy, they can better understand their employees' feelings and perspectives, leading to improved trust and communication. This attentiveness helps create a sense of belonging among team members, which can enhance their motivation and overall job satisfaction. Additionally, when employees feel that their manager genuinely cares about their well-being, they are more likely to share their concerns and ideas, contributing to a more engaged and productive workplace.

The other options do not align with effective management practices. Remaining uninvolved can lead to a disconnect between management and employees, hindering team cohesion and morale. Encouraging others to address personal issues may place an inappropriate burden on coworkers and could create a culture of avoidance instead of support. Lastly, while asking questions can be valuable, it should be coupled with empathy and concern; otherwise, it may come across as intrusive or impersonal.