A manager faced with an emergency situation and is uncertain of what to do should take which course of action?

In an emergency situation, it is crucial for a manager to act swiftly and decisively in order to mitigate any potential harm and effectively address the crisis. Choosing to make a decision based on the manager's best judgment can be the most effective approach under these circumstances. This allows the manager to utilize their experience, knowledge of the situation, and available resources to take immediate action, which is often necessary in emergency scenarios where time is of the essence.

This approach enables the manager to exercise leadership and demonstrate responsibility, potentially guiding subordinates in handling the situation effectively. It also allows for a flexible response tailored to the unique aspects of the emergency, which may not be possible if one waits for input from higher authorities or delays in decision-making. Timely decision-making can also instill confidence in the team and facilitate a coordinated response to the crisis.